How to Reset Your Password on Your Ultra DVR or NVR
Resetting your password on the Ultra Series DVR or NVR
Reboot the DVR/NVR so the start time is the current date.
At the DVR/NVR bring up the login screen
![image1](https://info.invidtech.com/hubfs/aaa_Knowledge%20Base/Ultra/Quick%20Guides/How%20to%20Reset%20Your%20Password%20on%20Your%20Ultra%20DVR%20or%20NVR/image1.jpg)
In the bottom left-hand corner, click the mouse a couple of times and you will trigger a contact sensitive area that pulls up the Serial Number of the device.
![image2](https://info.invidtech.com/hubfs/aaa_Knowledge%20Base/Ultra/Quick%20Guides/How%20to%20Reset%20Your%20Password%20on%20Your%20Ultra%20DVR%20or%20NVR/image2.jpg)
Please provide this number to a InVid Tech technical support agent
InVid Tech technical support will provide you with a recovery code to enter
Enter the recovery code (case sensitive) into the login screen, at the device, and it will give them a success message.
![image3](https://info.invidtech.com/hubfs/aaa_Knowledge%20Base/Ultra/Quick%20Guides/How%20to%20Reset%20Your%20Password%20on%20Your%20Ultra%20DVR%20or%20NVR/image3.jpg)