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The Knowledge Base Help Center

Secure Series

Secure Series

Includes the Body Temperature Camera & Calibrator

Steps to Change Secure Series Camera Compression to H.264

General Questions for SEC-BODYTEMPCAM1

What are the minimum specs required for a laptop to handle SEC-BODYTEMPCAM1?

Is it safe to run the SEC-BODYTEMPCAM1(Panda) camera off of the POE output of a SN1A-4x4T?

SEC-BODYTEMPCAM1 Camera Configuration Guide

From where is the temperature being scanned?

Should we screen people before they get inside the building? Will extreme temperature skew the results?

What is the dwell time needed when someone is coming from outside to get an accurate reading?

What is your advice for poorly controlled environments?

Will the individuals,measured temperature be higher if the person is wearing a dark-colored cap/their face is covered? What if someone is outside on a hot day/they have exercised before being scanned?

Does the subject have to face the camera?

What is the ETA on the Fahrenheit firmware fix for US sites?

What VMS’s are supported?

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Camera/Calibrator Questions for SEC-BODYTEMPCAM1

Human Body Temperature Camera Configuration Guide (SEC-BODYTEMPCAM1)

Will the camera do face recognition without an NVR or computer?

Without an NVR, will the camera store any images, including images of people or people with recorded temperatures?

Will the camera track a person?

Where are these cameras made?

Can the camera just be connected to a LAN that has the NVR on it?

What is the accuracy of the camera?

Is this camera FDA approved for taking Body Temperature readings?

Will the camera pick up the temperature of a person who is walking away from a camera?

When installing the camera and calibrator, is there a maximum mounting height from the floor?

How do you calibrate the calibrator?

Can you set the camera and calibrator to shoot through a glass door?

How far away does the calibrator need to be from the camera?

Does each camera require its own calibrator?

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CMS for SEC-BODYTEMPCAM1

Can you connect the CMS to a customer's network?

What does CMS stand for?

Is the CMS (Central Management Software) included with the purchase of the camera and calibration device?

How many users can log into the CMS simultaneously?

NVR for SEC-BODYTEMPCAM1

I noticed there is a cloud feature in the NVR menu can you explain its purpose and how it works?

If you are using a computer, will it still record video without an NVR?

How many hours of video can be stored on the NVR?

Can the NVR do the job of counting and temperature notification?

Alerts/Notifications for SEC-BODYTEMPCAM1

Will the camera send notifications with a still image to your app automatically without an NVR?

Is the NVR required for sending email alerts?

What type of notifications are available when a high temperature is triggered?

Are there any onboard relays that could be triggered to send an alert

Can the system send email and text alarms?

Does the system have an audible alarm once it detects a higher temperature or fever?

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HIPPA

Does taking an employee’s temperature violate HIPPA?

Warranty

What is the warranty on the Secure Series products?