How to Reset the Password on Your Ultra Camera
How to reset the password on your Ultra Series Camera
Connect a PC to the same network as the Device is on or the Device directly to the PC. Run the SADP tool, locate and select your Device and hit “Forgot Password”.
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A window will open, click Export to save the file. This is the file to send to Technical Support.
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When you receive the new file from Technical Support, click the Browse tab to import file and enter a new password then press confirm.
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Please Note: The file generated from the camera is DATE sensitive so once generated the camera cannot be rebooted.