Passwords
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      How to Reset the Password on Your Ultra Camera

      How to reset the password on your Ultra Series Camera

      Connect a PC to the same network as the Device is on or the Device directly to the PC. Run the SADP tool, locate and select your Device and hit “Forgot Password”.

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      A window will open, click Export to save the file. This is the file to send to Technical Support.

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      When you receive the new file from Technical Support, click the Browse tab to import file and enter a new password then press confirm.

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      Please Note: The file generated from the camera is DATE sensitive so once generated the camera cannot be rebooted.