InVid Tech Support Page
Phone Tech Support: 631-388-5700
8:30am - 5pm M-F (EST)
✅ Get Help Faster: Install TeamViewer Before Calling
For the quickest support, please download and install TeamViewer before calling. This tool lets our technicians securely connect to your computer and resolve issues in real time, just like being there in person.
🔽 Choose your device to download TeamViewer:
- 💻 Download TeamViewer for PC
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🍎 Download TeamViewer for Mac (Note: Some features may be limited)
⚠️ Having TeamViewer ready before you call helps us get started faster.
Why do I need TeamViewer?
TeamViewer lets our support technicians securely connect to your device so we can see what you’re seeing and fix issues faster. It’s a trusted remote access tool used worldwide—and once you close the session, we can’t reconnect without your permission.
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🔒 Secure and encrypted
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⚡ Faster problem solving
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👨🔧 Just like on-site help—without the wait
Product Series Support Pages
Knowledge Base
Looking for Answers to Tech Support Questions? FAQ, Product Setup, Login & More! View Here.
Training & Demo Videos
Looking for Training & Demo Videos? Here you can access videos to help you learn more about InVid Tech Product. View Training & Demo Videos.
Online RMA Form
Need to return equipment? Fill Out the Online Form Here to get an authorization code. Terms & conditions apply.
Warranty Info
Looking for warranty information on InVid Tech products? Start Here. You can also find our terms and conditions.
Project Registration
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Find Out More Here.